Frequently Asked Questions

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Document & Web Translations

How does The Spanish Translation Agency estimate translation costs?
Every project is different and priced according to:

• The number of words in the source document
• The level of specialist knowledge needed and the complexity of the text
• The format of the source document
• The format of the finished document
• The requested speed of delivery
• The format of the source document

How do I obtain a quote?
You may:

• Fill out our Quick Quote Contact Form
• Use Live Assistance during normal business hours
• Call us: 877-585-9135

What do I need to send The Spanish Translation Agency to obtain a quote?
Each project is customized; however, the guidelines are as follows:

• Simple text translations may be sent in MS Word, RTF, or Text Only format.
• Brochures, manuals, and other complex documents should be delivered with their layout files and supporting graphic files. Formats include Excel, Powerpoint, Access, Adobe FrameMaker, PageMaker, Illustrator, Acrobat (PDF), Quark Xpress, Corel WordPerfect, and CorelDraw.
• For web sites, we preview the website to generate the quote. We will need access to all the pages that will be translated and localized.

How quickly can The Spanish Translation Agency deliver?
We have some of the quickest turnaroundtimes in the industry: Documents are translated at about 2,000 words per day, per translator assigned to your project. Web site localization speeds vary much more since web sites vary in complexity. For example, database driven web sites take longer than simple HTML sites.
What is Live Assistance?
Our "Live Assistance" allows you to speak to a representative live directly through your browser. You are also able to upload documents to us at any time during our conversation. Using Live Assistance is an excellent way to get answers, transfer files, and receive very quick project quotes.
Who are some of the customers served by your translation teams?
Commtouch, Dell, Iomega, ATI, Spicer, LinguaVox, US FDA, Tmax Soft, BWN, Hewitt, CSA, Universal Interactive, Vivendi, Babel Media, Global Sight, Global MED-NET, I2, Panasonic, Che-ez, US Air Force, L3, SAAB, JIB, Oridion Medical, JIIN Tech, Micro Technology Research, Roche, Pharmacia, AstraZeneca, FLI, AECL, AMBIT Electronics, Daesung, WebEx, First Boston, PanPacific, Jinro, Florida Court, California Department of Rehabilitation, US State Special Schools & Services Division(CA), KIST, Astra Pharmaceutical Products, Immigration Agencies, Coca-Cola Bottling Company, ProLink, Game Gunlok, Aqua Games, Animation Technologies, IMAX Film, Hershey' Kisses, Alberta Province Government, Cherry Beach Studio, EXCO, Daegu Metroolitan Cityhall, Hyundai Security, Goryeong county, Sudo Industry, Camosun College, Alberta College Edmonton, yourDictionary, Geneva Tourism, California School for the Deaf, Buford Highway Retailer, ALCAN, Hwashin, OCTA Fastward Press, ALL TV